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Herefordshire Council is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability.

Accessibility options 

Website accessibility features 

We offer the following accessibility features on our site:

  • Sitemap
    This is linked to at the bottom of every page in the footer. 
  • 'Skip to Content’
    At the top of every page is a link that is spoken by screen-reading software and will appear when 'tabbed to' using a keyboard. It is the first link and, when selected, will skip past the rest of the menu items and commence at the beginning of the main page content. 

Headings and navigation menus 

HTML heading tags are used to convey document structure. H1 tags are used for main titles, H2 tags for subtitles etc. 

Navigation menus are marked up as HTML lists. This ensures that the number of links in the list is read out at the start and it can be skipped easily. We also provide consistent navigation. 

Useful links 

  • NonVisual Desktop Access (NVDA) is a free and open source screen reader for the Microsoft Windows operating system. Providing feedback via synthetic speech and Braille, it enables blind or vision impaired people to access computers running Windows for no more cost than a sighted person.

Accessibility and usability of our site 

This website endeavours to conform to a minimum level Double-A of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.0

Whilst Herefordshire Council strive to adhere to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website.

It is impractical to make all non-HTML documents accessible due to volume and complexity. All future non-HTML documents we add to the website will be made accessible for conformance.

Some internal applications and externally hosted systems may not comply with accessibility and usability standards. 

Parts of our site that currently are not fully accessible 

The following parts of the site are not level Double-A compliant. 

On our website 

Facts and figures about local areas and all other map-based resources.  Historic downloadable PDF documents. 

From external websites 

Some parts of this site link to or use content provided by other websites and we cannot guarantee that these resources are fully accessible. Examples of these are: 

  • Downloadable PDF documents
  • Downloadable Excel spreadsheets and csv files
  • Tweets and the Twitter panels from Twitter
  • Maps from Google
  • Downloadable charts and graphs
  • Data manipulation tools
  • Photos and infographics 

Contact information

We are always looking at ways to improve accessibility on our website. If you've experienced any accessibility problems whilst using this site, we would welcome your suggestions and comments, please email